Get started with screening (2)
Set up your account and select your screening package.
Place & Manage Orders (5)
Create and manage orders, plus help with ATS integrations
-
Are we able to integrate our company systems with Verifile's screening platform?
-
Teamtailor: Verifile Integration and Usage Guide
-
Ashby: Verifile Integration and Usage Guide
-
How do I cancel orders or checks?
-
How to place orders
-
My candidate does not have a surname / forename (DBS)
-
How to get started placing bulk orders -File Upload Tool
-
How can I log in to the File Upload Tool?
-
File Upload Tool - Common errors & Troubleshooting
Tracking Progress & Results (3)
Understand the status of checks, view and download results.
-
How long does the screening process take?
-
How will Verifile notify me if a discrepancy is identified on one of my candidates screening reports?
-
How to manage Order Reporting and subscribe to the Order in Progress report using the Verifile client portal
Account, Billing & Support (2)
Billing, account settings and support options
