I'm a new client, where do I start?

Modified on Thu, 12 Sep at 11:08 AM

[CF]


This Knowledge Base has a wealth of knowledge to get you started.


Here's a few articles that'll assist in your journey.


Frequently Asked Questions

How long does the screening process take?

Authority Form (Background Screening Checks)

Cancellation Policy

ID Checking Guidance for Basic DBS Checks

Types of Right to Work Checks

Can I share a copy of the Final Report with my candidate?

Which international checks do you offer?

How do I log in to the client portal?

Digital ID User Guide / Post Office EasyID / Yoti

What is my role as an ID checker?

How can I help candidates to reset their portal password?

How to download the final report results

Placing Orders


Link to Calendly to book in a meeting with one of our team members to show you a demonstration on how to use the Verifile client portal - Select a Date & Time - Calendly


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