How do I log in to the client portal?

Modified on Thu, 12 Jun at 12:48 PM

[CF]



Once our team has set you up as a user under your account, you’ll receive a welcome email with your login details.


Step-by-Step Instructions

  1. Visit verifile.co.uk or go directly to secure.verifile.co.uk/login.aspx

  2. Click Login at the top right of the webpage

  3. Copy and paste your login credentials directly from the welcome email

    • Make sure there are no spaces before or after your username or password

  4. The system will prompt you to change your password to something more memorable


Login


If you experience any issues — such as needing your welcome email re-sent or help resetting your password — please contact us:

  • Live Chat via the chat button on this page

  • Or call +44 (0) 1234 339 350
    (Monday to Friday, 8:30 am–5:30 pm UK time)



Whilst we take care to ensure this information is accurate, we update articles regularly. If you believe something is incorrect, please use the feedback buttons below to let us know how we can improve.


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