[CF]

There are two ways to change/add a candidate's middle name.

1. Only Verifile can change a candidate's middle name after an order is placed.

Whether it's updating the candidate's name to their full current legal name or even just amending their middle name(s) etc., you will need to chat with us via Live Chat, call or contact us via email.

Telephone Number: +44 (0) 1234 339 350

Email Address: [email protected] 

Opening Hours: Monday - Friday 08.30 - 17.30 (live chat 10-4)

However, as the client, you can fully cancel a candidate's order if you wish to create a new one with the correct name provided.

2. Alternatively, once you have placed a candidate entry order and realise that you need to add the middle name of the candidate, your candidate can amend this.

They can do so by using the login details received in the welcome email and login to the Verifile Candidate Portal and amend their name whilst submitting their Background Screening form, which will update on the Verifile client portal. 

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