How to contact the DBS (Disclosure & Barring Service)

Modified on Mon, 26 Jan at 3:49 PM


If you would like to contact the DBS directly, you can do so in the following ways:


DBS Track Application Service

DBS checks: detailed guidance

Email: customerservices@dbs.gov.uk

Telephone Helpline: +44 (0) 3000 200 190—Open Monday to Friday: 08:00am to 18:00pm.


DBS does now have a Web Chat service. Service times vary.


Need help?
Live Chat is available on the right, and you can self-serve via our Client Support Portal.
Call us at +44 (0) 1234 339 350 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email service@verifile.co.uk.

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