Suggestions for Confirming Candidate Residency

TABLE OF CONTENTS

• Examples of Documents They May Be Able to Provide
  • Household or Local Authority Documents
  • Household Bills (Where a Credit Check Is Normally Required)
  • Financial Statements
  • Official Letters
  • Employment or Armed Forces Documentation
• If they are or were a student
• Documents that Cannot be accepted as proof of address
• Final Notes

As part of the screening process, candidates may be asked to provide documents that help confirm their address history—especially if a standard record (such as the edited electoral register) isn’t available.

Below is a list of example documents that may help support the proof of address.

Please keep in mind:

All documents are assessed independently by Verifile, and additional information may be requested depending on the role, country, and the type of check being completed.

Examples of documents they may be able to provide

These examples should be recent, clearly show the name and address of the recipient, and be issued by a recognised organisation.

Household or Local Authority Documents

• Council tax or rates bill

• Tenancy agreement from a local authority or housing association

• Confirmation of tenancy from a private letting agency (must be an established agency)

Household Bills (Where a Credit Check Is Normally Required)

• Gas, electricity, or water bill

• Landline telephone or broadband bill

• Cable or satellite TV bill

Tip: These documents usually need to be from the last 3 months if they relate to their current address.

Financial Statements

• Bank, building society, or credit card statement

• Recent mortgage statement

Official Letters

• Letter from a solicitor confirming residence

• Benefits-related correspondence

• HM Revenue & Customs documentation

• Home, motor, or life insurance policy schedule

• Driving licence showing their current address (full or provisional, depending on age)

Employment or Armed Forces documentation

• An employer-issued letter or document that includes their home address

• Confirmation of address status issued by armed forces authorities

If they are or were a student

If standard proof of address isn’t available and they are in (or recently left) full-time education, they may be able to provide:

• A university or college letter confirming their enrolment or current address

• A Student Loan Company or Local Education Authority (LEA/SAAS) letter

• A letter of acceptance from a recognised UK university or college

• Documentation linking their accommodation to the university or college (e.g., student halls confirmations)

• Official correspondence regarding tuition fees or the student account

• Confirmation of residence at a parent or guardian’s address, if appropriate

Documents that Cannot be accepted as proof of address

To avoid delays, please note that the following items cannot be used as proof of residency:

• Mobile phone bills

• NHS cards

• TV licence documentation

• Pet insurance

• Private tenancy agreements issued informally (e.g., non-commercial landlords)

Final Notes

• The lists above are examples only.

• Verifile may request additional documents depending on the screening requirements.

• All documents must be genuine, up to date, and clearly show their details.