How can a candidate enter their international address on the background screening form?

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If one of your candidates experiences difficulties with the candidate form, specifically with finding a non-U.K. address, please note that all international addresses can be entered manually by following the steps below.

• Confirm that the 'Please select one from below' drop-down menu appears below the postcode field, containing multiple addresses for the postcode. If they locate the correct address, they can select it.

• If their address does not appear in the drop-down menu, the candidate should click outside the box to close the drop-down.
• As per the below, the candidate will also have the option to input their address details manually. They will need to click "Add Manually".

• Once they click "Add Manually." They will need to fill in the appropriate fields with their address details, then click "Add Address."

• The system will then confirm that the address has been added to the application, and they can proceed from there. 

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