How to request a new DBS job role

Modified on Wed, 11 Sep at 3:39 PM

[CF]

Before requesting a new DBS job role, please check if there is already a suitable role set up on your account.

What is a Job Role?

It is a set of responsibilities and duties assigned to an employee by an employer/organisation, or the candidate's job title, if you will.

Reviewing roles on your account

To review the existing roles on your account, log in to the Verifile client portal and navigate to the DBS Job Roles tab:

DBS Job Roles

Here you can check againstany DBS job roles that are currently set up on your account.

Please use the filters as required and change the How Old? field to All before selecting the Load Job Roles button in order to view the complete list of job roles available:

Click to expand images

Load Job Roles

If the required DBS job role is already live on your account, you may then proceed to place an order using this job title.

If the required job role does not appear on your account, there are many ways to request a new DBS job role:

1) Providing the required information via email

Please contact the Client Services Team at service@verifile.co.uk to be sent a spreadsheet containing relevant questions for completion. This information will then be assessed by our DBS specialists.

2) Booking a call with the Client Service Team

If you have questions about completing the spreadsheet, or if you wish to discuss your DBS requirements, please book a Microsoft Teams Meeting with our DBS specialists via Select a Date & Time - Calendl y link.

3) Requesting a new DBS job role via the Verifile client portal

Once in the DBS Job Roles tab on the Verifile client portal, you can select Request New Job Role and provide the required information regarding the role when prompted. You may be contacted for further information depending on the job role being requested.

Once all the necessary details have been provided to the Client Services Team regarding the job role, a final assessment will then be made for your approval and the DBS job role can be added to your account.

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