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TABLE OF CONTENTS

• Enable the Verifile integration
• Use the Verifile integration with Ashby
• Video Tutorial
• Technical support

Enable the Verifile integration

Step 1: 

Contact Verifile Client Services to request a Verifile API key.

Live Chat (During opening times)

Call us +44 (0) 1234 339 350

Email service@verifile.co.uk

Step 2:

In the Ashby platform, navigate to the “Admin” tab. Select “Integrations” and search for Verifile. Click on the Verifile tile and click on “Enable Verifile”.

Step 3: 

Select the Ashby stage at which you want to order the background check. This is typically “Automatically add to offer stage”. If your workflow means that you order background checks at a different stage, then select the appropriate option for you.

Step 4:

Add the “Verifile API Key” you got from Client Services.

Step 5: 

Click in the “Ashby API Key” field and enter “Verifile”. Click to “Create new API key “Verifile””.

Step 6:

Copy the “Ashby API Key” and give this to Verifile. Verifile will use the key to complete the integration set up.

Use the Verifile integration with Ashby

• You can order a Verifile background check upon the candidate reaching the Verifile integration stage. 

• You may need to provide additional data before sending the Verifile assessment. This data must be added in the “Summary” section.

• If the background check package you'll order includes a Standard or Enhanced DBS check, you must select a value from the “Verifile DBS Job Role” drop down list.

• If the package includes a basic DBS check, you must select values from the “Verifile DBS Purpose of Check” and “Verifile DBS Employment Sector” drop down lists.

• To place an order under a sub account that you have set up in the Verifile system, select the sub account name from the “Verifile Account” list. 

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• Next, go to the “Activities & Progress” area where you can click “Start Assessment”. You'll see the list of packages that you have set up with Verifile.

• Select your chosen package and click “Start”. 

• The status of the background check can be tracked in Ashby. 

• To access the Verifile final report, click on “View in Verifile”.

• You'll need Verifile system access to view the Final Report.

Video Tutorial

Technical support

For additional information not covered here or help to resolve any issues, please contact Verifile Client Services via Verifile - Contact us.

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