Processing Times
The average time taken to process all applications in January 2025 was:
Enhanced/Level 2 with Barred List – 11.1 days
Standard/Level 2 – 1.1 days
Basic/Level 1 – 0.5 days
Factors affecting performance
There are several other factors which can cause delays in forces returning checks within the SLA, including:
• a high demand for the service
• assessment of the information they hold, including in some cases obtaining legal advice on whether it appropriate for employment purposes
• offering representations or responses from representations, which can result in further information being required.
Live Chat is available on the right, and you can self-serve via our Client Support Portal.
Call us at +44 (0) 1234 339 350 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email service@verifile.co.uk.
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