What can I do when Verifile cannot get a reference?

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There are many things to consider when Verifile cannot get a reference.

This could be because of a company closing, or H.R. choosing not to provide references, etc.

• Is this role relevant to the one I have hired the candidate for?
• For example, verifying work in a bar during university may not be as high risk as not verifying the previous employment on which the hire was based.
• We advise you to thoroughly review the level of risk involved in not getting the reference before taking further action.
• If it is important to you that verification of the role is completed, there are a few options:
• You may wish to consider viewing original documentation from the candidate such as contracts, P45s and P60s.
• However, please remember that it is possible to buy these documents online or falsify these documents with relative ease.
• Utilising original documentation should always be done, bearing in mind the full results of the file and the risk involved.
• You may wish to get a new reference using information provided by the candidate.
• It is important to remember that this will not be a researched reference and the possibility always exists for the individual to provide details of someone who will not provide a legitimate reference.
• It may be wise if looking to get this type of reference, that you ask the candidate to provide a business email and/or phone number for their contact. If you wish to complete a reference using details provided by the candidate, please call us to arrange this.

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