Can you reissue my login details?

Modified on Tue, 11 Feb at 11:30 AM

[CF]


We can resend any log in details to any registered user in our system. 


If you cannot log in and are trying to reset your password, you can either request a new password, which is suggested when attempting to log in. 

 

Login screen 


  • Select Forgot Password.
  • Please enter your Username and E-mail address. We'll send further instructions for resetting your password to your e-mail address.

Username & email address 


  • Follow the instructions in the email we've sent you to gain access to your account.

 

If you still experience issues with your login credentials, please contact the Client Service Team via Live Chat, phone +44 (0)1234 339 350, or [email protected] and a member of the team can assist you accordingly.


Please note:  If you have Single Sign-On (SSO) set up then you would need to log in with email you used to set it up and the system will automatically log you in. 

Single sign-on (SSO) is an authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials.

 



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